Contact information
Contact Policy – Powered by Syd the Goofball Retriever
At The Paws Peddler, we believe great customer service starts with a wagging tail. Syd—our Chief Bow Tie Tester, Quality Control Supervisor, and Professional Goofball—insists we make it easy for you to reach us whenever you need a paw.
Below is how to get in touch!
📬 How to Reach Us
Have a question? Need help with an order? Want to chat about bow ties? Syd says, “Send it my way, hooman!”
You can contact us anytime at:
📧 pawspeddler@outlook.com
We do our best to respond within 24–48 hours, unless Syd accidentally naps on the keyboard (which happens more often than he’ll admit).
🐾 Order Questions
If you’re checking on your order, please include:
Your name
Your order number
Any helpful details
Syd loves a good mystery, but this helps us solve yours faster.
🎁 Custom Orders
Want a custom bow tie, sailor bow, or special accessory? Syd is all ears—literally.
Send us your ideas, fabric inspo, or special requests. We’ll work with you to bring your vision to life!
💌 Feedback & Photos
Your feedback helps Syd perfect his craft.
And if you send us a photo of your pet wearing our bow ties?
Syd will absolutely wag his tail off.
(With your permission, we may even feature them on our Instagram!)
🛑 When We’re Not Available
We are a small handmade shop—no robots, no call centers, and definitely no grumpy cats answering messages.
If we’re away from messages, we’re usually:
- Sewing bow ties
- Packing orders
- Drinking coffee
- Or taking Syd on zoomie breaks
But we promise to respond as soon as possible!
📸 Follow Syd’s Adventures
For updates, behind-the-scenes chaos, and Syd’s daily goofball moments, follow us at:
Instagram: @pawspeddler
💛 Final Woof
We’re here to make sure you and your pets have the best experience possible. Whether you’re shopping, asking questions, or just saying hi—Syd’s always happy to lend a paw and brighten your day.